Avianca Upgrades Premium Experience with Enhanced “INSIGNIA” Business Class on Boeing 787 Fleet

Avianca Upgrades Premium Experience with Enhanced “INSIGNIA” Business Class on Boeing 787 Fleet. Avianca, a member of Abra Group, has unveiled the evolution of INSIGNIA by Avianca, its long-haul Business Class offering aboard Boeing 787 aircraft serving Europe, New York, and Colombia. The product overhaul enhances in-flight entertainment, dining, cabin amenities, and personalized service, laying the groundwork for the rollout of enclosed suite seats featuring privacy doors starting in 2027.

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Key Product Enhancements

• In-Flight Comfort & Tech: Fully flatbed 180-degree seats, 4K IFE screens, Bluetooth connectivity, Meridian noise-canceling headphones, Maaji sleepwear, and Mola Sasa amenity kits featuring Loto del Sur skincare products.

• Culinary Concept: Menus designed by Latin American chefs Álvaro Clavijo (El Chato) and Rafael Buitrago (Elvia Barichara), alongside route-specific offerings from Home Burgers and Castello Monte Vibiano.

• Ground & Service Standards: Dedicated priority check-in at Bogotá (BOG), lounge access, and specialized hospitality training for over 850 cabin crew through the Business Class Specialist program.

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• Lounge Modernization: Redesign of the International Gold Lounge at El Salvador International Airport (SAL), incorporating volcano-inspired architectural elements alongside the introduction of the top-tier Magno level in LifeMiles and Smiles.

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